A Strategic Turnaround at Tollpost – “Seeing is Achieving”

A good deal of our work is focused on the core of Enterprise Performance Management (EPM), and the relationships among budgeting, forecasting and strategy.
However, in the case of a major strategic turnaround at Tollpost*, as we will see below, it was in a way simpler. There were numerous things that were “broken” at Tollpost, and a simpler approach, focused on operational excellence, was deployed. You don’t always need strategy management to drive a return to profitability. But let us start at the beginning.
Background
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